Background
Anne Harrow is a principal of AH Associates, Business and
Training Consultancy and an Associate with 4-consulting.
Anne began her career in Clinical Photography at Glasgow
Royal Infirmary and continued working in the field of clinical
imaging until 1984.
Following a family career break Anne returned to full time
employment in January 1998, joining Dumfries and Galloway
Constabulary as a Scenes of Crime Officer. In the same year
Anne was invited to join Scottish Qualifications Authority as
and External Verifier.
Anne has always been active in the community and was a
volunteer with the local Health Council Advocacy project. In
1999, an opportunity to join the project as Assistant Manager
led to a fairly major career change.
The early 2000s saw national strategic change within the NHS
and local government, which led to a more integrated approach to
patient involvement and community engagement. With experience
in designing, delivering and evaluating national programmes of
learning, together with experience in delivering and
facilitating patient involvement and community engagement, Anne
was positioned to take a lead role within the Health Council in
developing and accrediting a customised programme of learning
for public involvement. The project, which, was undertaken on
behalf of the Scottish Executive Department of Health and
accredited by Scottish Qualifications Authority, was delivered
across Scotland to all NHS Boards.
Following the dissolution of local Health Councils by the
Scottish Executive in 2006 Anne established her own management
consultancy.
Relevant Experience
Investors in People
Anne joined Investors in People Scotland as a
Registered Advisor in 2006 and completed her dual specialist
training in 2009.
Anne promotes IIP as a robust business
development tool and works with organisations to encourage and
develop sound strategic planning supported by planned learning
and development which is clearly linked to support the delivery
of business objectives. Anne encourages organisations to be
reflective with respect to performance and to take a holistic
and innovative approach to continuous improvement and
development.
Organisational and People Development
Since
undertaking her own consultancy, Anne has worked with a number
of national organisations to design and deliver bespoke
programmes of learning and development. Her clients have
included Citizens Advice Bureau Scotland; NHS Boards; Princes
Royal Trust for Carers; and Eastern Health and Social Services
Northern Ireland.
Project Management
As a consultant with the
Association of Public Sector Excellence (APSE), Anne works under
contract as a project manager and has completed performance
management and best value reviews, as well as wider business and
service reviews.
Research papers
