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Advice For Business Survival In 2002

27 December 2001
Scottish businesses will be facing an uncertain and
difficult trading environment in 2002, advise
multi-disciplinary management consultancy 4-consulting, and
businesses must make sure they are prepared for the challenges
- and opportunities - ahead.
The fragile world economy, along with operating conditions
of low inflation and business rates, will be outwith the
experience of most business people, so the consultancy advise
they must plan for survival through good management.
They recommend that businesses in Scotland address the
following key areas in preparation for the challenges of the
new year:
Finance
 | Concentrate on your basic core business. Recognise
what that level of business was, may have become, and
now is, and build your costs around that and nothing
else. Anything better then becomes the cream on the cake
- not the cake itself. |
 | Don’t commit what you can’t afford to lose – it’s
going to be that kind of a year! |
 | Lock in low-interest loans on any major core
borrowing. It is better to pay a slightly higher rate
now to secure lower rates in the future. |
 | Get the managing director to personally run a
spreadsheet of cumulative daily sales v budget and
breakeven. Why? Because it sharpens up the accountants
and expedites the ‘What the!!??’ response. |
 | If there really is to be a recession then do what the
big boys do; get rid of your expensive overheads
earlier, rather than later; do not spend unless you have
to; and keep as much in reserve as possible. |
 | Do a ‘cost chase’ through the organisation by
asking staff to identify savings in their areas - they
know where there are savings to be made. |
Sales
 | Don’t automatically cut the marketing budget - this
is the time when you really need to get close to the
customer. |
 | Keep in touch with your existing customers. How often
have you spoken to a customer you have not been in touch
with for a while and they say "I wish I had thought
of you, we just let an assignment last week".
Remember, it is (statistically) five times easier to
sell to an existing customer than to a new one, so make
sure your clients think of you first for everything. |
 | Try next year to listen to what the customer thinks
they want, and then position your services to suit,
rather than just going out and selling whatever service
or product you have as ‘flavour of the month’. It
will make it easier to sell, and also make the customer
feel that you care and come back again. |
 | If you are falling short of your sales target, then do
not reduce the target, set a strategy to meet it
instead. |
People
 | Free up your people to work smarter for you by
encouraging and supporting new ways of working. |
 | Make every day at work a learning experience - get
creative about rewarding people with development instead
of cash. |
 | Drive your business through its values - when skills
are scarce you’ll attract and retain people who care
about the same things. |
ENDS
Note to editors:
4-consulting was formed earlier this year by seven of
Scotland’s most experienced independent consultants, who
combined their specialist core skills in financial management,
market research, marketing, sales, training, information
technology, people, entrepreneurship and government services
to create an unrivalled resource of skills and experience.
The following consultants are available for interview over
the holiday period:
 | Laurence Grainger - financial management, business
performance |
 | Ros Southcott - people, organisations |
To arrange an interview or for further information contact:
Tina Rose, Tina Rose PR Tel: 0131-447 6575
mobile: 0797 059 2066 e-mail: trose@ednet.co.uk
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4-consulting
15 Palmerston Road,
Edinburgh, EH9 1TL
Tel 0131 668 2112
Copyright © 2002 4consulting |
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