First of all, many thanks to all of you who gave
encouraging feedback after receiving our first ezine. In this issue we focus on two
enduring issues which continue to be at the top of the
management agenda – risk management and getting closer to our
customers. We hope you’ll find them of interest.
Our directors have experience in many areas of management in both the public and private
sectors, so if there is a topic you would like us to cover in a future issue, please let us know.
For more information about 4-consulting, click
here
If you would like to contribute a topical article or
provide feedback on this publication, please send it to ezine@4-consulting.com.
Please feel free to forward this ezine to a colleague. Thank
you.
this issue
In this issue
As risk management tops the agenda could you survive an IT disaster?
Last month the government’s publication of the Combined Code of Corporate Governance placed responsibility for risk management firmly with the board. When the recent blackout in the United States and Canada effectively closed down businesses it was easy to see just how important it is to plan for the unexpected.
4-consulting director, Sandy
Pratt, takes a look at the processes involved in carrying out effective IT risk auditing and developing a recovery plan. Click
here for the complete article.
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The
voluntary sector MUST take action now to ensure they are
close to their customers!
Recent research has shown that UK charitable giving has reached a record high; however, the increase is through
raising more money from fewer people. At a time when voluntary organisations are also facing rising costs it has never been more important for them to review how they communicate with their customers (users) and clients (funders).
4-consulting director, Fiona
Ballantyne, looks at ways the public and private sector have developed customer relationships and how this impacts on the voluntary sector. Click
here for the complete article.
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Meeting the challenge of Excel
and Word
Manage your worksheets with colour-coding, cross-check your column and row totals and learn how to transform a table into a chart. These and other tips are explained by
4-consulting director, Sandy Pratt, in the next of our series of practical advice on using your Office software. Click here for the
complete article.
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More Wins for 4-consulting
Building on a successful start to the year, 4-consulting has continued to win new projects. Here
is a selection of them.
 | Inclusion on the Home Office Police Standards Unit framework contract |
| Upgrading a website and reviewing an IT network for a training and software company |
| Facilitating a change programme for Victim Support Scotland |
| Delivering an introduction to the 4-consulting Impact Matrix for Deloitte & Touche |
| Developing an IT Vision Strategy for a large printing company |
| Advising the Crown Office on the "Way Ahead for
Forensic Pathology in Scotland" |
| Assisting National Museums of Scotland with the implementation of their new IT strategy and other projects |
Click here for a full list of our
clients.
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Tell us your view
In our last issue we asked if you thought flexible working arrangements for employees led to greater productivity and less time off work.
Seventy five per cent of you said YES, showing that you are
already building on the benefits of taking work/life balance seriously.
Here’s our new 4-consulting forum question.
Have you been able to use new
technologies to get closer to your customers?
If you have any comments on our ezine please e-mail us
at ezine@4-consulting.com.
4-consulting is a multi-disciplined management
consultancy offering a new approach to management consulting
in the UK. If you would like to know more about
working with us to extend the range of specialist services
you offer to clients or to extend our range of specialist
skills, please contact
Eric.Smith@4-consulting.com.
To find out more
about 4-consulting click
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