4-CONSULTING E-ZINE

In this Spring edition of our e-zine, we've chosen the theme of communications.

When we write email, letters, memos or reports, do our readers react the way we expect? In the first of our articles, we look at ways of improving your written communications.

Changes in company law came into effect earlier this year that have implications for your web site and email usage. We summarise the legal changes and offer some suggestions of what you can do to remain within the law.

We hope that you'll pass on this e-zine to a colleague.

For more information about 4-consulting click here

Effective Business Writing

Are you sure that the people reading your written communications really get the true message and react the way you expect them to? To be sure that you create the correct impact, you need to put yourself inside the mind of your reader. Know your reader and ask yourself the question "will my reader get my message?"

To read the complete article, visit:
http://www.4-consulting.com/News/Ezine_11/Ezine_11_01.htm

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Legal Changes for Internet Sites & eMail

The Companies Act 1985 requires your letterhead, order forms and all business emails to include company registration number; place of registration and registered address. However, a recent European directive has caused the UK government to amend the Act in January this year, whereby limited liability businesses must now display this information on their web sites and on all email. Our article also discusses appropriate disclaimer notices that you might add to your out-going email.

To read the complete article, visit:
http://www.4-consulting.com/News/Ezine_11/Ezine_11_02.htm

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Making the Most of Outlook and Excel

Our regular "tricks and tips" features offers practical advice on creating, formatting and navigating word documents and spreadsheet workbooks.

To read the complete article, visit:
http://www.4-consulting.com/News/Ezine_11/Ezine_11_03.htm

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Recent Successes

Since our last edition, the Scottish Executive has commissioned us to undertake research into measuring and improving employee engagement in the public sector. We engaged our partners DTZ Consulting & Research and Business Excellence International to assist us with this project

Training in MS Office applications and project management continue to be in demand and we've delivered a number of tailored courses for our clients, notably the Institute of Chartered Accountants of Scotland. Having developed a Spreadsheet Risk Management manual for HBOS plc, we've developed and delivered a series of "best practice" training courses for their senior managers.

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Tell us your view

In our last edition, we asked if you felt that sharing knowledge should be an organisational value and that staff should be rewarded accordingly?

Almost everyone that responded (over 80%)answered "yes". We hope that you will take a moment to answer the following question:

Becoming "green" is one of today's big issues for businesses as well as individuals.

Do you think that your organisation can become carbon neutral?

Answer our question and let us know – all responses are confidential.

If you would like to suggest a topic for future e-zines or have any comments about this one, please send it to: ezine@4-consulting.com.

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For more information about 4-consulting visit our web site at: www.4-consulting.com. Please feel free to forward this ezine to a colleague.

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