Managing IT Projects

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Handover Documentation

Once the application development and user acceptance testing have been completed, it is essential that full documentation should be drawn up and given to the application support team.  

Even when an application has been purchased the supplier should provide comprehensive documentation.

This table shows you the type of documentation required.

Description Customised Packaged
Functional Specification/SOUR

List of programs
Installation parameters
User permissions by user type
Interfaces
Database schema
Data tables
Key calculations
Decision trees
Data validation rules
Data tables usage by program
User Manuals
Program listings
Overview flowcharts
Logic flowcharts

Go to DOCUMENTATION CHECKLIST Example of a Documentation Checklist

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