The Steering Committee will decide
at its regular meeting when a project is complete. The minutes of
this meeting will record the formal "sign-off" of the project by
the Sponsor.
Objectives
The organisation should refine
its project management processes and governance in the light of the
lessons learned at the end of each project
The organisation will build a
database of information that will inform future project estimating
activities.
The Process
Sometime after the project, the project Sponsor should convene a
post-completion review meeting. The purposes of this meeting are to
learn lessons and refine processes. It is essential that this
meeting does not develop into a "blame" session.
Specifically, the meeting should ask the questions:
what went well?
what did not go well?
what could have been done better?
what lessons have we learned?
did the anticipated benefits materialise?
could we have done it faster, or with less
disruption, or cheaper?
what compromises did we have to make and
how significant were they?
